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Frequently Asked Questions

Shipping

General questions about shipping.
DOES SHIPPING INCLUDE IN PRICE?
Shipping price is included in every product for every country.
HOW LONG SHIPPING TAKES TO USA?
Generally, it takes 3-7 days according to the shipping state. Purchases ordered on Saturdays are shipped on Mondays. 
HOW LONG SHIPPING TAKES TO EUROPE?
Generally, it takes between 1-3 days for the Europe countries. Purchases ordered on Saturdays are shipped on Mondays. 

Materials And Production

Product materials and Production.
ARE KILIMS VINTAGE?
All of our Kilims are handmade and vintage. They are collected from villages and professionally cleaned before production. All of them are handmade and painted with natural root dyes.
IS THIS REAL LEATHER?
All leathers used to produce Nona are the best quality cow leather.
HOW PRODUCTS ARE MADE?
Our every product is 100% handmade to celebrate the craft legacy of handmade Kilims.

How to Contact Us?

I have more questions what can I do?
WHICH CHANNELS DO I HAVE TO CONTACT?
You can contact us via the Contact page on the website or our Instagram DM's whenever you want. Feel free to reach us!